Service area · Wholesale distribution of medicinal products
Integrate MSV3 with ERP, WMS and warehouse operations
tiger.PHARMA connects the wholesaler’s MSV3 gateway with product master data, customer terms, inventory, order management, warehouse and dispatch, from pharmacy order to structured response.
MSV3 ERP & WMS integration for pharmaceutical wholesalers
tiger.PHARMA connects the wholesaler’s MSV3 gateway with product master data, customer terms, inventory, order management, warehouse and dispatch, from pharmacy order to structured response.
The interface becomes useful only when PZN, available quantity, price and status are consistently taken from the authoritative systems. MSV3.tiger provides mapping, validation, routing and traceable processing.
tiger.PHARMA Kompetenz
Topics we master
Separate MSV3 functions from additional data integrations
A project function matrix identifies the messages actually supported by the endpoint, the information supplied by ERP or pharmacy software and the downstream processes requiring another interface. This makes data transport and commercial decisions traceable.
Separate MSV3 functions from additional data integrations
Layer
Responsibility within the agreed project
MSV3
agreed enquiries, orders, contract data and responses
ERP
pricing, customer permissions, allocations and billing
WMS
reservation, picking and dispatch
Additional integrations
further status information, documents and reporting as agreed
MSV3 timeout: resolving an uncertain order
A missing response does not prove that no order was created. Support must reconcile the order reference, transmission time and known status before repeating an order. Uncontrolled retries can create duplicates.
Separate transport errors, authentication failures and business rejection
Use stable references and defined duplicate checks for retries
Assign uncertain orders to an owner for resolution
Reconcile recovery against ERP orders and responses
PZN, stock and allocation: what can actually be ordered
Physical stock, released stock and the quantity still available to a customer may differ. tiger.PHARMA structures how quarantine, reservations, allocations and outstanding orders affect ordering. The interface must obtain its answer from the appropriate source system.
Validate PZN mapping and units before creating an order
Make stock age and refresh intervals explicit
Test concurrent requests for the last available units
Architecture and ownership
Map systems, data ownership and responsibilities across the order flow.
Separate pharmacy system, gateway, ERP, OMS and WMS
Define sources for PZN, stock, price and customer terms
Separate synchronous enquiries from downstream processing
Define retry, error and continuity paths
Product, customer and commercial rules
Connect technical messages with the wholesaler’s trading rules.
Validate PZN, product status and assortment eligibility
Resolve customer account, site and MSV3 credentials
Apply prices, discounts, minimum quantities and exclusions
Control allocations and restricted availability
Inventory, order and warehouse
Prevent avoidable overselling and duplicate order creation.
Distinguish available, reserved and blocked stock
Use unique references and idempotent order creation
Return warehouse and dispatch status
Handle partial supply, back order and cancellation
Testing and monitoring
Controlled end-to-end cases demonstrate normal and failure behaviour.
Positive, boundary and error scenarios
Correlation IDs and appropriate logging
Response-time, error-rate and stuck-order alerts
Regression testing for releases and changes
Controlled launch
Scale from sandbox through pilot to production.
Acceptance criteria and test environment
Pilot with selected pharmacy customers
Reconcile initial live orders
Phased rollout and hypercare
Assess your MSV3 project
For an initial assessment, describe your role as supplier, pharmacy or network, your software and your objective. A technical discussion then defines the interface scope, implementation effort and an appropriate demonstration or pilot.
Assess an MSV3 connection: identify systems, assortment and target pharmacies
Request a white-label demo: describe brand, membership and functions
Automate PZN purchasing: outline search effort, suppliers and approval rules
Can the solution connect to existing ERP and warehouse systems?
Yes. The integration is designed around available APIs, master data, commercial rules and operational responsibilities, then verified with controlled end-to-end cases.
Can tiger.PHARMA support ongoing operation?
Yes. The agreed service can include onboarding, monitoring, support, release coordination, reporting and continuous improvement.
What should I do when an MSV3 order response is missing?
A missing response does not prove that no order was created. Support must reconcile the order reference, transmission time and known status before repeating an order. Uncontrolled retries can create duplicates.
Why can warehouse stock differ from the orderable quantity?
Physical stock, released stock and the quantity still available to a customer may differ. tiger.PHARMA structures how quarantine, reservations, allocations and outstanding orders affect ordering. The interface must obtain its answer from the appropriate source system.
tiger.PHARMA Leistungen
MSV3 solutions and practical insights
From planning to ongoing operations: choose the right service module for your implementation.
