MSV3 integration for German pharmacies and suppliers

Scope your MSV3 integration project

We clarify your role as a pharmacy, wholesaler or manufacturer and identify the systems that own products, customers, prices and available stock. For SAP, Microsoft Dynamics or another ERP, we assess available connections and agree the integration scope before implementation.

• ERP, pharmacy system, WMS and existing interfaces
• Product and customer rules, messages and responses
• Order volumes, pilot partners and support requirements

Deliverables and next steps

The proposal separates setup, mapping, testing, onboarding and ongoing operation. Acceptance criteria cover rejection, partial fulfilment, retries and error handling. Scheduling also accounts for configuration and approval by the participating pharmacy-system providers.

Server, gateway, ERP integration and operation. MSV3 integration for German pharmacies →

What is MSV3?

MSV3 is an internet-based ordering method developed for structured processes between pharmacies and pharmaceutical suppliers. The pharmacy works in its familiar system while requests, orders and supported responses are transmitted electronically.

• Orders from the pharmacy system
• Structured PZN and quantity data
• Availability and order responses within the agreed scope
• Less manual re-entry and fewer media breaks

MSV3 for pharmacies

For pharmacies, MSV3 is a procurement route. Stable supplier connections, clear responses and integration with purchasing and goods receipt matter more than a long list of credentials.

• Community and branch pharmacies
• Hospital pharmacies
• Online and mail-order pharmacies
• Pharmacy groups and cooperatives

MSV3 for pharmaceutical wholesalers

The supplier side must consistently connect customers, addresses, assortments, prices, terms, stock, orders, restrictions and logistics to the MSV3 response.

• Full-line and pharmaceutical wholesalers
• Specialist wholesalers and importers
• Hospital and specialist suppliers
• Cooperatives with central commercial rules

MSV3 for pharmaceutical manufacturers

Manufacturers can offer direct ordering from pharmacy systems when customer eligibility, PZN assortment, pricing, allocation, order intake, fulfilment and responses form one controlled model.

• Direct pharmacy ordering
• Launch and specialist assortments
• ERP, order management and 3PL hand-off
• White-label manufacturer service

Client, server, gateway and API

The client sends from the pharmacy system; the MSV3 server receives for the supplier. A gateway adds routing, mapping, business rules and logging, while APIs connect ERP, WMS, OMS, PIM or CRM.

• Client in the pharmacy workflow
• Server on the supplier side
• Gateway as integration and control layer
• APIs and EDI for adjacent systems

Selecting an MSV3 provider

Compare the actual operating model: supported systems and messages, data ownership, integration, security, monitoring, support, onboarding and transparent one-off and recurring costs.

• Compatibility matrix and test cases
• Product, customer, price and stock sources
• Hosting, service levels and fallback
• Scalable pharmacy onboarding
• Defined setup and operating costs

Setup, credentials and go-live

Confirm the commercial relationship and customer identity, exchange credentials securely, configure the endpoint and test availability, ordering, rejection, partial delivery and downstream processing before release.

• Customer and delivery address
• Secure credentials and permissions
• Controlled test cases
• ERP and warehouse reconciliation
• Monitoring, support and fallback

ERP, WMS and order processing

The real integration starts behind the endpoint. Orders must be validated, assigned, commercially checked and handed to warehouse or fulfilment, while responses originate from authoritative data.

• ERP: customer, order, price and invoice
• WMS/3PL: stock, reservation and dispatch
• OMS: status, split and exceptions
• PIM: PZN and assortment status
• Separate technical and business errors

White label and managed service

White label presents the service under the supplier's brand. Managed service adds agreed operational responsibility. Brand, data, hosting, support, incidents, releases and change approval must remain explicit.

• Supplier-branded access
• Tenant and commercial separation
• Monitoring and incident response
• Release and security process
• Measured onboarding and adoption