Service area · Industry

Make manufacturer products directly orderable in pharmacy systems

MSV3.tiger enables pharmacies to order eligible manufacturer products from their familiar merchandise-management system with controlled assortments, terms, availability and order handover.

Assess your MSV3 connection

MSV3 manufacturers · direct ordering · pharmacy systems

MSV3 for pharmaceutical manufacturers

MSV3.tiger enables pharmacies to order eligible manufacturer products from their familiar merchandise-management system with controlled assortments, terms, availability and order handover.

Manufacturers gain a direct digital order route without forcing pharmacy teams into another portal. tiger.PHARMA connects MSV3 with product data, customer approval, pricing, ERP, fulfilment and structured responses.

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MSV3.tiger and pharmabuyer.TIGER: both sides of procurement

MSV3.tiger connects supplier order intake to operational systems. pharmabuyer.TIGER supports recurring PZN searches and rule-based purchasing. They structure enquiry, decision, order and response, and can also be used independently.

  • Supplier: receive pharmacy orders from existing pharmacy software
  • Buyer: query approved suppliers by PZN, quantity and availability
  • Shared foundation: clear customer accounts, current data and documented rules

Understanding MSV3 version 1, version 2 and MSV3 plus

The MSV3 name alone does not establish compatibility. Pharmacy software, supplier and provider must support the agreed version and functions. MSV3 plus requires separate assessment for manufacturer and hospital supply. Naming a software vendor is not evidence of a tested installation.

  • Record version, endpoint and required functions before implementation
  • Maintain a compatibility matrix with system version, test date and acceptance status
  • Confirm delivery notices, returns and accompanying documents for each procedure and partner

An MSV3 availability enquiry is not an order

A positive PZN enquiry describes the queried supplier’s response at that moment. It does not in itself reserve stock. Inventory, allocations and customer permissions may change before ordering. Requested, confirmed and delivered quantities therefore need separate evaluation.

  • Keep the supplier, timestamp and PZN with every response
  • Distinguish general availability from confirmed quantity and delivery date
  • Recheck shortages and account for outstanding orders

Separate MSV3 functions from additional data integrations

A project function matrix identifies the messages actually supported by the endpoint, the information supplied by ERP or pharmacy software and the downstream processes requiring another interface. This makes data transport and commercial decisions traceable.

    Separate MSV3 functions from additional data integrations
    LayerResponsibility within the agreed project
    MSV3agreed enquiries, orders, contract data and responses
    ERPpricing, customer permissions, allocations and billing
    WMSreservation, picking and dispatch
    Additional integrationsfurther status information, documents and reporting as agreed

    Application scenario: digital ordering for a specialist wholesaler

    Illustrative project model, not a customer reference: a specialist wholesaler wants to reduce telephone orders. Define customer accounts, PZN assortment and stock sources, then test pilot pharmacies and error cases and reconcile initial orders through dispatch. Performance claims require measured results.

    • Starting point: manual entry and follow-up calls
    • Project: gateway, system integration and pharmacy onboarding
    • Evidence: compare processing effort, error rate and adoption

    Direct ordering

    Place the manufacturer in the pharmacy’s established procurement workflow.

    • Order from the pharmacy system
    • No separate portal for routine orders
    • PZN-based product selection
    • Quantity and availability response

    Assortment and access

    Expose only approved product, customer, territory and channel combinations.

    • Validate PZN and sales status
    • Qualify pharmacy and site
    • Control assortments by customer group
    • Enforce exclusions and regulatory limits

    Prices and campaigns

    Bring manufacturer-specific direct terms into the order.

    • Customer prices and discounts
    • Campaign and tier rules
    • Minimum quantities and allocations
    • Clear rule validity and priority

    Fulfilment model

    Connect direct supply, 3PL or wholesale fulfilment.

    • Pass orders to ERP or fulfilment
    • Define the GDP-suitable delivery route
    • Return advice and status
    • Assign returns and customer support

    Pilot and scale

    Start with selected products and pharmacies, then expand on evidence.

    • Business case and target segment
    • Pilot portfolio and test pharmacies
    • Activation, use and repeat-order KPIs
    • Phased range and reach expansion

    Assess your MSV3 project

    For an initial assessment, describe your role as supplier, pharmacy or network, your software and your objective. A technical discussion then defines the interface scope, implementation effort and an appropriate demonstration or pilot.

    • Assess an MSV3 connection: identify systems, assortment and target pharmacies
    • Request a white-label demo: describe brand, membership and functions
    • Automate PZN purchasing: outline search effort, suppliers and approval rules

    Technical sources and documentation

    FAQ

    Frequently asked questions

    Can the solution connect to existing ERP and warehouse systems?

    Yes. The integration is designed around available APIs, master data, commercial rules and operational responsibilities, then verified with controlled end-to-end cases.

    Can tiger.PHARMA support ongoing operation?

    Yes. The agreed service can include onboarding, monitoring, support, release coordination, reporting and continuous improvement.

    Which MSV3 version does my pharmacy software need?

    The MSV3 name alone does not establish compatibility. Pharmacy software, supplier and provider must support the agreed version and functions. MSV3 plus requires separate assessment for manufacturer and hospital supply. Naming a software vendor is not evidence of a tested installation.

    Does an MSV3 availability enquiry reserve stock?

    A positive PZN enquiry describes the queried supplier’s response at that moment. It does not in itself reserve stock. Inventory, allocations and customer permissions may change before ordering. Requested, confirmed and delivered quantities therefore need separate evaluation.

    Which functions belong to MSV3 and which to ERP?

    A project function matrix identifies the messages actually supported by the endpoint, the information supplied by ERP or pharmacy software and the downstream processes requiring another interface. This makes data transport and commercial decisions traceable.