
External Responsible Person: define duties and cooperation
Before accepting a mandate, we assess the authorisation, products, sites and organisation. The role requires access to quality information, agreed decision routes and available operational contacts. Appointment must be supported by effective involvement in the quality organisation.
- Authorisation, sites, product range and goods flows
- QMS, existing quality responsibilities and service providers
- Coverage, attendance, deputies and escalation routes

Deliverables and next steps
The mandate defines duties, availability, reporting, deputising and cooperation with management and the quality team. Actions are tracked with owners and deadlines. Suitability for the operation and coordination with the competent authority are clarified before taking on the role.
Build and maintain a GDP QMS for pharmaceutical wholesale in Germany: SOPs, responsibilities, partner qualification, deviations and CAPA. GDP quality management for German pharmaceutical wholesale →
Plan GDP warehouse qualification for medicines: storage conditions, temperature mapping, monitoring, responsibilities and qualification evidence. GDP warehousing and pharmaceutical warehouse qualification →
Plan pharmaceutical storage and transport with GDP controls: product risks, carriers, temperature, quality agreements and deviation handling. GDP pharmaceutical logistics: storage and transport →

Authority and duties of the Responsible Person
Qualification, contractual authority, information access, capacity and deputy arrangements must fit the real operation.
- Role description
- Deputy and availability
- Independent quality decisions
- Interfaces with management, QMS and operations

Integrate transport and storage
Routes, vehicles, packaging, zones, partners and data flows are qualified and controlled according to risk.
- Temperature mapping, route and packaging qualification
- Inbound, quarantine, batch and returns processes
- Partner qualification and documented interfaces

Embed the Responsible Person
The Responsible Person receives clear tasks, decision routes and evidence – internal or external, never merely nominal.
- Role model, cover and release rules
- GDP gap analysis and action plan
- Support for licences, audits and authority communication

Make teams audit-ready
Training, SOPs, deviations, CAPA and self-inspections become part of daily operation.
- Role-based GDP training
- Document control and evidence
- Mock audits and effective CAPA