
Define the pre-wholesale operating model and scope
Pre-wholesale connects outsourced physical logistics with order, data, quality and commercial processes. tiger.PHARMA defines the operating model, qualifies suitable partners and supports implementation without claiming to operate its own warehouse.
- Manufacturer, importer and product requirements
- URS, partner selection and responsibility matrix

Qualify storage, pick and pack and commercial distribution
tiger.PHARMA translates product, quality, data and business requirements into an implementable target state and supports selection, qualification, migration, go-live and ongoing control.
- GDP storage at 15–25 °C and 2–8 °C
- Batch, expiry, FEFO, serialisation and dispatch release

Integrate order-to-cash, SLAs and quality control
Metrics, deviations, changes and periodic reviews keep the process demonstrably effective.
- Orders, invoicing, credits, POD and customer service
- Quality agreement, KPIs, audit, CAPA and business continuity

From requirements to stable operation
tiger.PHARMA translates product, quality, data and business requirements into an implementable target state and supports selection, qualification, migration, go-live and ongoing control.
- URS, RFI/RFP and decision model
- SOPs, quality agreement and responsibilities
- Pilot, acceptance, hypercare and KPI review